Best Examples of Ridesharing Apps Features for Taxi & Airport Transfers
Living in the fast-speedy internet Era where clients’ expectations are higher than ever, mobile apps for transportation have become the utter thing. Ridesharing apps such as Uber, Lyft or Bolt made the taxi & airport transfers’ business harder. Customers’ expectations are now higher and demand better and faster services.
To stay ahead, savvy-tech professionals need to deliver better on-demand taxi & cargo transport management systems.
We need things fast. We needed them yesterday. That’s the saying most people live by. To meet your clients’ needs and desires, your brand should deliver quality services, up-to-date information and great user experience.
Follow the next 5 ridesharing app features for a great mobile experience to boost engagement metrics and strengthen brand loyalty.
- In-App Real-time Geolocation Tracking
- Route Planning and Optimization
- Push Notifications
- Schedule and Manage Trips
- Electronic Proof of Delivery
1. In-App Real-time Geolocation Tracking
To have a successful ridesharing apps for your company, you’ll need to integrate geo-location targeting in your app. This type of feature will allow your users and drivers to have easy management when sharing the location and finding on the map necessary information. Easy tracking, real-time interface and map directions are essential and can make the difference between the rest of the mobile apps.
You don’t need expensive GPS. Just an app that will allow users to see ridesharing drivers. There is the option to let the app user chose the nearest driver or let the drivers chose their pickups. Use Google maps for real-time targeting on the map.
Another example you could use is when a user is travelling and enters an airport, the app can send push notifications with the airport map, op restaurant and gate information, plus many more.
It would help if you had a dedicated team or an expert to develop and implement real-time geolocation for your ride-sharing app. It is a basis and a real necessity, so you’ll have to do this right. There are lots of guidelines online that can help you build your own Uber and Lyft Apps for Android or iOS. It needs to have 3 main functionalities:
- Offer directions in the interface for both the driver and the passenger;
- Establishing a connection to the Data Stream Network (DSN) for all users of the app;
- Check location access permissions.
2. Route Planning and Optimization
In a ridesharing apps, there are multiple requests from passengers; each one of them needs to get from point A to point B, so it is mandatory to plan and optimise routes.
It is essential that you optimise the routs, use a map that allows you to receive live route planning to avoid traffic jams, accidents or other difficulties. Set up multiple delivery and pickup locations to ensure faster delivery. Your app should be designed to provide maximum fleet utilisation and organise them based on GPS for easy pick-up.
For example, airports are extremely crowded. Having a well-optimised ridesharing app will ensure better management, so the users that order a car won’t wait too much, and the multiple drivers will receive notifications on the requests.
3. Push Notifications
Since we’ve mentioned notifications, it is worth saying that integrating push notification is highly necessary. To receive information on your taxi and contact the driver if needed the passenger needs to receive notifications; otherwise, it would be more difficult to order a cab, to know when the car is ready to pick him up and so on.
Push messaging is an integral part of any app.
Push notifications can also optimise the ridesharing app and help the owner develop new features and improve the ones that are already available. Studies show that push notification can improve app retention. According to Localytics, 54% of users who clicked on segmented push notifications converted.
For example, you can use A/B tests to identify the right discounts and offers. Moreover, you can remind users of upcoming holiday offers, travel peaks and local events.
4. Schedule and Manage Trips
Schedule tips and assign them to the drivers that are available and near the users, based on location tracking. Chose to do it automatically or manually, as you wish or leave the choice to them.
Scheduling a ride is highly valuable for users that want an airport ride when they arrive at a new destination, on a late hour with few possibilities to get to the accommodation or the needed location. You can create a system that allows the users to schedule a ride up to 30 days in advance. The users will have less time to worry, and more time to enjoy the trip.
Having fleet management will allow drivers to track all the trips that are completed and pending on the go. No wasted time and no declined users.
5. Electronic Proof of Delivery
The electronic proof of delivery (POD) uses an advanced delivery software of product deliveries, delivery notes, recipient’s information within the app. There are lots of solutions that use POD for real-time performance monitoring and delivery confirmation in an efficient way.
Using a POD will allow your app:
- to have on-time delivery;
- to deliver more orders in less time;
- to plan the best routes online;
- to get feedback in real-time from its users.
Basically, the existence of the electronic POD will make not only your life easier but to your drivers and users. It will be a happy trio. It reduces a lot of the manual and time-consuming work: no more manual processing, phone calls, emails and lots of paperwork. Using cloud-based software, it is one of the easiest and versatile paperless systems.
To make your taxi app available to the users, add it in the Google Play store and create a marketing campaign to promote it on social media, other apps, PPC, emailing and so on. Make sure each driver is a licensed taxi driver and has car insurance, the payment methods include both credit card and cash, each person is checked, and the app doesn’t have bugs.
Using the above features and the right tools, it will help your transportation brand to boost your KPIs and create more personal experiences and valuable relationship with your users and your drivers.